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Frequently Asked Questions

Do you ship internationally?

No, we only ship within the Netherlands and UK. For full details, please review our Shipping Policy or contact our support team.

What is your return policy?

We offer a hassle-free return policy within 30 days for most products. If you're not satisfied with your purchase, please check our Return & Refund Policy for complete details.

How can I contact customer support?

You can reach our support team via our Contact Us page, email us at support@zenvro.com or call us at +31 85 004 1083

What is your typical dispatch time?

Orders are processed within 1–2 business days, Monday to Friday. Orders placed before 22:00 (Central European Time – Amsterdam) will be processed the same day. Orders placed after that time will be processed the next business day.

How long does delivery take?

Delivery within the Netherlands & United Kingdom typically takes 3–5 business days after processing.